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SERVICE &
HOMECARE

INNOVATION IN SUPERIOR SERVICE,
QUALITY & HOMECARE

OUR CLIENTS’ SATISFACTION IS OUR TOP PRIORITY

This is customer service as it should be… at ARISTA, we strive to provide our homeowners with superior service and support well beyond move-in day. With this goal in mind, we’ve created one of the finest customer service programs in the entire home building industry.

DEDICATED HOMECARE TEAM & SERVICE REPRESENTATIVES

ARISTA is proud to employ the best customer care and service staff in the industry. Whatever your needs may be, our staff will do whatever it takes to earn your complete satisfaction.

ARISTA ACADEMY

This is the homebuyers’ opportunity to sit down in a classroom setting with our management and construction team to have all your pre-construction questions answered!

ARISTA FRAMEWALK

The framewalk provides our homebuyers the opportunity to see the quality and attention to detail we provide prior to their home being dry walled. This is your chance to see what’s going on behind the walls in your new home!

Arista van

INNOVATION WITH COMPLETE 24-HOUR HOME COMFORT

ARISTA’S 24 HOUR EMERGENCY HOTLINE

ARISTA homeowners can rest assured that all their under-warranty home emergencies will be addressed in a fast and friendly manner thanks to our 24-hour emergency hotline. Whenever you need an essential home repair, ARISTA will be there for you and your family. Think of it as your direct link to peace of mind, available any time day or night.

PERSONAL CLIENT LIAISON

This is your dedicated contact throughout your Arista Homes journey. From the construction process and décor selection to move in day and beyond, your Personal Client Liaison will be available to answer all your important questions.

I love it when a client says, “my team went over and above everything that they’d expected…”, or “they’re best in the business at what they do”, or “their workmanship was faultless, and their attention to detail was perfect… they kept me in the loop with what was going on”. To me, homeowners expect good old-fashioned values and standards, and that matters a lot in my book. Listen, at the end of the day providing consistent, high-quality work is my part in helping homeowners live life to the fullest.

HOMECARE MANAGER

CUSTOMER TESTIMONIALS

BETTER THAN ANY AWARD, OUR HOMEOWNERS SATISFACTION
IS OUR GREATEST ACCOMPLISHMENT.
Thanks to Arista management and Mr. Bart for the amazing customer service. I believe this is exactly how you get your customers to stick with Arista for their future homes too.
Purchaser from Whitby Coronation
Being a first time homeowner, we were a little apprehensive with all the PDI and Tarion Warranty processes, but Bart and Carmine have certainly gone above and beyond in taking the time and energy in walking us through the whole process and working around our hectic schedules to bring in the crews to make the repairs.
I am relieved to say the least, that our home is in good hands and that these 2 fine gentlemen treat my home and concerns as if it were their own.
Thank you to the Arista Client Care team!
Purchaser from Boxgrove Village
Milan, Dominic, Lindsey and Karmine were very friendly and quick to respond to our concerns. On closing day they stayed late to make sure we got the keys same day. There were a few items outstanding on the PDI and Dominic and Karmine made sure all was taken care by next day. Great Staff and Quality Customer Service!! Thank you for all your help guys!! We'll definitely choose Arista again for our next home.
Purchaser from New Kleinburg
With Arista, we knew from the beginning that we were heard, and that the team would be capable of building our dream home on time and within budget. Something that we could afford. Through to the date Arista gave us the keys, our interactions have exceeded expectations and I can’t recommend Arista enough to our friends and everyone we know. The team is in my opinion is the best, the trades they use are the best, the quality of the home they build is the best. Awesome Builder overall!
Purchaser from Vellore Woods
VERIFIED PURCHASER